Privacy Policy

At Wedge Essentials, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (www.wedgeessentials.com, hereinafter referred to as "the Website"). By using the Website, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely and not stored by us)

  • Account login details (if applicable)

1.2 Non-Personal Information

We automatically collect certain non-personal information when you visit the Website, such as:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Referring website URLs

  • Browsing behavior on the Website (e.g., pages viewed, time spent)

 

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill orders: Including payment processing, shipping, and order confirmations.

  • To improve our Website: By analyzing user behavior and preferences.

  • To communicate with you: Regarding your orders, account, or marketing updates (if you have opted in).

  • To enhance security: By monitoring for potential fraud or malicious activity.

  • To comply with legal obligations: Such as tax or accounting requirements.


3. Cookies and Tracking Technologies

3.1 What Are Cookies?

Cookies are small data files stored on your device when you visit a website. They enable the Website to recognize your device and remember information about your visit.

3.2 How We Use Cookies

We use cookies to:

  • Remember your preferences and login details.

  • Improve the functionality of the Website.

  • Deliver personalized content and advertisements.

  • Analyze Website traffic and user behavior.

You can manage or disable cookies through your browser settings. Note that disabling cookies may impact the functionality of the Website.

 

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with:

  • Service providers: For payment processing, order fulfillment, and website hosting.

  • Logistics partners: For shipping and delivery.

  • Legal and regulatory authorities: When required to comply with applicable laws.

  • Third-party analytics and marketing tools: To enhance user experience and deliver targeted advertising.


5. Third-Party Websites

The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal information.


6. Data Security

We take appropriate technical and organizational measures to safeguard your personal information, including:

  • SSL encryption for secure transactions.

  • Regular monitoring of our systems for vulnerabilities.

  • Restricting access to personal data to authorized personnel only.

While we strive to protect your information, no method of transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.


7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you.

  • Correction: Request corrections to inaccurate or incomplete information.

  • Deletion: Request that we delete your personal information, subject to legal obligations.

  • Opt-Out: Opt out of marketing communications or data collection for certain purposes.

To exercise your rights, please contact us using the details provided below.


8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.


9. Changes to This Privacy Policy

Wedge Essentials reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Website constitutes your acceptance of the revised Privacy Policy.


10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:
Email: hello@wearewedge.com
Address: Wedge Essentials, Block A (Level 1) Boulevard 51, Jalan SS9A/18 Seksyen 51a, 47300, Petaling Jaya, Malaysia